Introduction
Eastern Telephone & Technologies, Inc. is committed to protecting the privacy and
security of our customers’ personal information. This Privacy Policy outlines how we
collect, use, disclose, and safeguard your information when you use our services. By
subscribing to our services, you agree to the practices described in this policy.
Information We Collect
- Personal Information: Name, address, phone number, email, and payment
details. - Service Usage Data: IP addresses, device identifiers, browsing history (as
permitted by law), and network activity. - Technical Information: Log files, connection times, and diagnostic data to
enhance service performance.
How We Use Your Information
- To provide and manage internet services.
- To process payments and billing.
- To improve network performance and customer support.
- To comply with legal obligations and enforce terms of service.
- To send service-related updates and notifications.
Sharing and Disclosure - We do not sell or rent personal information to third parties.
- We may share information with:
- Government agencies when required by law.
- Third-party service providers assisting in billing, customer support, or
network management. - Law enforcement agencies in response to legal requests or security
threats.
Data Security
- We implement industry-standard security measures to protect customer data.
- Encryption, firewalls, and access controls are used to prevent unauthorized
access. - Customers are encouraged to use strong passwords and secure their home
networks.
Cookies and Tracking Technologies
- We may use cookies and similar technologies to enhance user experience and
analyze service usage. - Customers can manage cookie preferences through browser settings.
Customer Rights and Choices - Customers may request access, correction, or deletion of their personal data.
- Customers can opt out of marketing communications.
- Service usage data may be retained for operational and legal purposes.
Updates to this Policy
- We may update this policy periodically to reflect changes in regulations or
business practices. - Customers will be notified of significant updates through our website or direct
communication.
Contact Information
For any questions or concerns regarding this Privacy Policy, customers can contact us
at:
Eastern Telephone & Technologies, Inc.
Customer Support: (606) 432-0043
Email: Support@ETTKy.com
Website: www.ETTKy.com