ELEVATE Unified Communications

ELEVATE Unified Communications is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. ELEVATE UC is backed by a 99.999% network uptime SLA, and includes 24/7 support.

Whether in the office or remote, Elevate UC seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles. Take your business to the next level with fully integrated unified communications.

  • Phone System
  • Mobile
  • Desktop
  • Video Conferencing
  • Fax
  • Voicemail
  • Remote Office
  • Screen Share
  • Teamchat
  • Presence Indicator
  • File Collaboration
  • File Backup

Watch this video for an overview

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Elevate UC Features

 

What’s Included

Each user receives

  • Local phone number with unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail box with transcription services
  • Elevate UC Mobile App & Desktop App
  • Team Chat and Messaging
  • GoMeet with up to 4 participants (30 with Elevate UC Pro)
  • 2 GB per user ShareSync file share and backup (100 GB per user with Elevate UC Pro)

Each account receives

  • Centralized management of all locations
  • Auto Attendant with a direct inward dial phone number
  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes/month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable/Disable call recording

 

Communication Features

System Features

  • Voicemail with Transcription
  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inbound Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt Groups
  • Hunt Group Call Reporting
  • Email and SMS notifications
  • Busy Lamp Field / Call Presence

Phone Features

  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-way Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail
 
  • Administrator Password
  • Named Ring Groups
  • Page all Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configurable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer to Voicemail

Desktop Phones

  • Easy-to-use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate UC
  • Phones are plug and play, and can be used anywhere there is an internet connection

Mobile App

This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere.

  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

Desktop App

The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files – all from one application.

  • Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.
  • One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.
  • With the Elevate UC desktop and mobile applications, you take your contacts, files and conversations with you – wherever you are.

Video Conferencing & Screen Sharing

Elevate UC includes GoMeet.com, an easy-to-use, reliable video collaboration tool.

  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
  • Screen sharing. The computer desktop can be shared with team members in realtime, improving collaboration and speed of decision making
  • Includes a conference dial-in number, and custom URLs for meetings