Tech Talk

September 15, 2020

Working from Home

Technology at the Forefront

Many companies are finding that the technology projects that were put on hold, or on the back burner, have moved up to the top of the list of priorities.  This is happening for a variety of reasons.

Working from home is now a necessity, and so are the technical features and security measures that go along with it.  Securing a remote working strategy wasn’t a necessity for most companies; it was a one-off or something that they might look to do for employees one day. One day came without anyone expecting it to be here. Now, you’re likely facing hardware and software issues, as well as the behaviors that need to be in line with company policies, outside of company walls.


Let’s start with Bring Your Own Device (BYOD), or in some instances, “please tell me that you have something that you can use at home?”.   Ensure that IF your clients are using their own devices, they have at the minimum the identified security software in place and updated.  If they are accessing online services, recommend a password update with criteria that meets strict standards.  You can enforce these habits with regular training programs and exercises like our Catch Phish add on or our Mobile device monitoring.

Social Media Distancing

Understandably, there will be an increase in social media use, and it may happen during working hours, on personal devices that are also being used for work projects.  Remind staff that security is always important, but especially if they are mixing devices and using the same login credentials for work and personal accounts – they shouldn’t be doing this, but we know it happens.   Those online social media quizzes can reveal more than your favorite color and should be discouraged.

Increased Support

As a small business, you may not have 24/7 tech support before the COVID-19 crisis, however you need to be adaptable.  Now that video conferencing, e-commerce, and working from home have been drastically increasing so have the demands of your technology and your risk of loss and downtime.

The Cloud and Offsite Backup

This could be the ideal time to embrace Eastern’s cloud offerings in regard to software, but also to ensure that your backups are being done offsite as well.  The time of being skeptical about cloud storage has passed and the days of onsite storage is over.

Do You Have a Plan?

Maybe, maybe not.  Now is a good time to take the time to create a technology plan and recovery strategy for your business.  Let our team of technology and cyber security experts help you keep your business safe, secured and relevant. We offer a host of solutions covering every aspect of your technology needs.

Please contact Cory Weatherford to learn how Eastern can help you and your team!


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